Business process automation services, built and run for your business
Raileon builds business process automation for companies whose work has outgrown the people doing it. We map how a process actually runs, build the automation around it, connect it to the tools you already use, and keep it running. A person still approves anything that reaches a customer or spends money.
You don't need a finished plan to start. Bring the process that eats the most hours, and we'll show you what's worth automating.
20 minutes with Konstantin, the founder.
You leave with the first 3 things to automate in your business, whether or not we work together.
Book a 20-minute call
The problem: processes that only work when someone remembers
Every business has them. A lead waits hours for a reply because the inbox is busy. Someone rebuilds the same Monday report by copying numbers out of four tools. Invoices go out late because the details live in an email thread. Client documents arrive by email, text and upload, and somebody has to file them.
None of this is hard work. It is constant work. Every step needs a person to do something by hand, so the process breaks the week someone is out, and each hand-off is a chance for human error. Hiring adds capacity, but the process stays fragile.
Business process automation fixes the process, not just the headcount:
- Steps that follow rules run on their own.
- Steps that need judgment get a draft, and a person approves it.
- Everything leaves a record you can check.
The benefit of business process automation: fewer dropped balls, faster responses, and a team working on what needs a person.
What we build
We build custom automation software around the way your business already works. You don't have to move onto a new platform. Typical automated processes:
- Lead intake and follow-up. New inquiries are captured from your forms and inboxes, logged in your CRM and answered with a drafted reply that you approve. Follow-ups go out on the schedule you set.
- Client intake and documents. Incoming files are named, sorted and filed to the right record, and the right person is told. Missing items trigger a reminder.
- Scheduling. Availability is checked and meetings are booked on your calendar, with confirmations handled for you.
- Reporting. Data is pulled from the tools you use, and the report is built and delivered on the day it's due, with no copy-paste.
- Finance admin. Invoices are drafted in your accounting system, overdue invoices are surfaced and payment reminders are prepared for approval.
- System updates. When something changes in one tool, the others are updated, so your CRM, calendar and spreadsheets agree.
Some steps need judgment: reading a document, drafting a reply, sorting a request. An AI Module handles those, and a person approves the result where it matters.
That is the difference from older robotic process automation (RPA), which repeats clicks on a screen and breaks when the screen changes. We connect through APIs and use AI only where a rule can't do the job. More on the AI side: AI systems development.
How it works
- 1We map the process as it really runs. On a 20-minute call we walk through the steps, the tools, the hand-offs and where the time goes.
- 2We design the automation and the approvals. Each step is automated, drafted for approval, or left to a person. You decide where the approval lines sit.
- 3We connect your tools. You connect your own accounts, and we walk you through each one.
- Our Modules act today in Gmail, Outlook, Google Calendar, Calendly, Slack, HubSpot, QuickBooks, Xero, Stripe and DocuSign. The integrations page shows the current status of every app.
- Other systems are connected through their APIs, built per engagement.
- 4We run it. Your automations run in your own isolated workspace. You see every action in your dashboard, Mission Control. When something fails, your Raileon team fixes it, so nothing breaks quietly.
What we run today
We run our own operations on these systems. Every one below is live today.
Lead follow-up for our own sales team
Every inquiry from an online marketplace is logged and gets a drafted reply within minutes. A person approves each reply before it goes out, and follow-ups run on schedule.
A back office that runs itself
Contacts from every company mailbox pulled into one list, automated senders removed, duplicates merged, and the rest split into call and email lists. One dashboard tracks every task.
Monitoring and reporting for a trading group
A monitoring and reporting layer built on the systems the team already runs, so they see what changed and what needs attention without digging for it.
Our process, step by step
| Step | What happens | What you get |
|---|---|---|
| 1. Book a call | Tell us about your business and the process that hurts most. | A time for your 20-minute call. |
| 2. The 20-minute call | We walk through your workflows, your tools and where your time goes. | A short list of the processes worth automating first. |
| 3. Written proposal | We scope what each automation does, what needs approval and what it costs. | Setup and monthly plan, in writing. |
| 4. Sign and pay online | One step, online. | Your workspace is created. |
| 5. Build and run | We configure your workspace, connect your tools with you, and turn automations on with approvals in place. | Live automations, an activity feed, and a team that keeps them running. |
How pricing works
Monthly care starts from $1,999 a month, for managing the systems you have in place. New builds and upgrades are quoted separately, because no two businesses run the same processes.
- After the call you get a written proposal with any setup fee and a monthly plan.
- AI usage is billed at the agreed rates. Or you can connect your own AI provider account and pay the provider directly, with no Raileon markup.
- A monthly AI budget and an always-on safety limit keep usage from running away.
- Contracts run 12 months or quarterly.
See how engagements work.
Want a smaller first step? The company-wide business audit scores twelve areas of your business against your top 3 local competitors. It's reviewed by a person and delivered within 2 business days, and it's $299 as a Halloween special until October 31.
Business process automation FAQ
Put your processes on rails
Tell us which process eats the most hours. On a 20-minute call we'll show you what's worth automating, even if you don't sign up.