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AI chatbot development services that do real work

Most chatbots answer a question and stop there. Raileon builds AI chatbots and assistants that are connected to your tools: they answer from your own documents, log every conversation, put leads in your CRM, book calls and hand anything sensitive to a person.

We design it around how your team works, build it on your systems and run it for you. By default, anything a customer will see waits for your approval.

Konstantin, founder of Raileon

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What a custom AI chatbot can do

  • Answer from your own content. Product details, policies, service areas and FAQs, taken from the documents you approve, not from the open internet.
  • Capture and qualify leads. It asks the questions your sales team would ask, then creates the contact and the next step in your CRM.
  • Book and route. It offers times from your calendar, or sends the conversation to the right person with the full history.
  • Help your own team. An internal assistant in Slack or your inbox that finds a policy, a contract clause or a customer record in seconds.
  • Hand off when it should. Anything it isn't sure about, and anything sensitive, goes to a person.

A typical chatbot vs. what we build

Typical chatbotWhat Raileon builds
Where answers come fromA general model and a few FAQsYour approved documents and systems
What happens after the chatNothing, unless someone reads the transcriptLeads in your CRM, tasks created, calls booked
MistakesHard to spotApproval rules, logs and a person on anything sensitive
Who runs it after launchYour teamYour Raileon team, every month

How AI chatbot development works

  1. 1
    A 20-minute call. We learn where questions and leads come in today and what a good answer looks like.
  2. 2
    A written proposal. The channels, the systems it connects to, the approval rules and the price, before anything starts.
  3. 3
    Build and test on your content. We set it up in your own workspace and test it against real questions from your team.
  4. 4
    Run and improve. We review conversations with you, update its instructions and keep it running.

What we run today

We run our own operations on these systems. Every one below is live today.

  • Lead follow-up for our own sales team

    Every inquiry from an online marketplace is logged and gets a drafted reply within minutes. A person approves each reply before it goes out, and follow-ups run on schedule.

  • A back office that runs itself

    Contacts from every company mailbox pulled into one list, automated senders removed, duplicates merged, and the rest split into call and email lists. One dashboard tracks every task.

  • Monitoring and reporting for a trading group

    A monitoring and reporting layer built on the systems the team already runs, so they see what changed and what needs attention without digging for it.

AI chatbot development FAQ

It's designing, building and connecting a chatbot or assistant to your business: your documents, your CRM, your calendar and your approval rules, so it can answer questions and move work forward, not just chat.

Not unless you choose that. By default, replies to customers are drafted and wait for your approval. Once you trust it, you can let it answer routine questions from your approved content, while anything sensitive still goes to a person.

On your website, in your inbox or inside your team's tools, such as Slack. The Apps page shows which tools we connect today.

ChatGPT is a general-purpose chatbot: you type, it answers. A chatbot from Raileon is configured with your documents and connected to your tools, with approval rules for anything customer-facing.

Monthly care starts from $1,999 a month, for managing the systems you have in place. New builds and upgrades are quoted separately: after a 20-minute call you get a written proposal with any setup fee and the monthly plan, plus AI usage at the agreed rates.

Every client's data is kept separate, encrypted in transit and at rest, backed up daily, and never used by us or our AI provider to train AI models. See our security page.

Give your chatbot a real job

Show us where questions and leads come in today. On a 20-minute call we'll show you what a connected assistant would handle first.

Book a 20-minute call

or call (786) 733-8337

Book a 20-minute call